Sales Policy for LuxeJewelBox

At LuxeJewelBox, we are committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions related to purchasing our products, including pricing, payments, shipping, and other important details.

1. Pricing

  • All prices displayed on our website are in US dollars (USD) and are subject to change without prior notice.
  • We reserve the right to adjust pricing at any time due to market fluctuations, promotions, or other factors.
  • Any applicable taxes, duties, or fees will be added to the total during the checkout process.

2. Payments

  • We accept the following forms of payment: Visa, MasterCard, American Express, PayPal, and other major credit and debit cards.
  • Payment is due at the time of purchase, and orders will not be processed until payment has been confirmed.
  • All transactions are processed securely through our third-party payment gateway, ensuring that your personal information is protected.

3. Order Processing

  • Once your order has been placed and payment confirmed, you will receive an order confirmation via email.
  • Orders are typically processed within 1-3 business days. During peak seasons or promotions, processing times may be slightly longer.
  • If there are any issues with your order, such as product availability or payment concerns, we will contact you via the email or phone number provided at checkout.

4. Shipping

  • We offer shipping to locations within the United States and internationally. Shipping fees and delivery times may vary based on your location and the shipping method selected.
  • You will receive a tracking number once your order has been shipped. Please note that delivery times are estimates and may be affected by external factors such as customs processing or courier delays.
  • We are not responsible for delays or issues caused by shipping carriers.

5. Cancellations

  • If you need to cancel your order, please contact us as soon as possible at [email protected] or call 515-202-1557.
  • If your order has not yet been shipped, we will cancel it and issue a full refund.
  • If your order has already been shipped, you may need to follow our return process after receiving the product (see Refund and Returns Policy for more details).

6. Promotions and Discounts

  • LuxeJewelBox may offer promotions, discounts, or special offers from time to time. These offers are subject to specific terms and conditions, which will be outlined during the promotion.
  • Discounts and promotions cannot be combined unless explicitly stated.

7. Product Availability

  • While we strive to maintain accurate stock levels on our website, certain products may become unavailable after you place your order. In such cases, we will notify you and offer an alternative product or refund the unavailable item.

8. Limitation of Liability

  • LuxeJewelBox is not responsible for any indirect, incidental, or consequential damages resulting from your purchase or use of our products.
  • We do not warrant that our products will meet all your expectations or requirements.

9. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us:

  • Street: 2736 Jenna Lane, Richfield, Pennsylvania, United States
  • Phone Number: 515-202-1557
  • Email: [email protected]